Start the scan, depending on your printer type. Check your local email support site for additional information. Web-based email accounts (Gmail, Yahoo Mail, Hotmail) must be configured through your local email client to scan to them. In most cases, scan to email works only when a local email client such as Microsoft Outlook, Live Mail, or Mozilla Thunderbird is installed and setup on the computer. If you do not meet these requirements, you can manually attach the file to an email message by saving the scan to a folder on the computer. You've done a remarkable job performing the steps.ĭuring my research, I found that the following steps help in setting up the scan to email function on HP printers:Ĭonfirm the following requirements for the scan to email feature.

I read that you're using the Thunderbird set as default email system. An error appears saying 'the HP scan application cannot find an email application installed on your computer'. I understand that you're unable to scan to email from your Mom's HP OfficeJet 3833 All-in-One Printer. I came across your post and would like to help. The Canon we had earlier could recognise Thunderbird (which I have also updated), so 'should' be an HP software issue as per error messageĪnyone could be so kind to help on me take a moment to thank you for posting on the HP Support Forums. We have other HP printers at home and at work which have (so far) worked brilliantly. I tried to find any manual set up but can not see or find anything I can do. Happy to amend registry if there is an option of the kind. please help.įor what I see there is the printer software not seeing Thunderbird as default system, so it is not listing it as an option and returning error messages when trying to use the facility. Every time there is a scan she forgets how to attach to an email message, so there are desperate calls. Am giving it an other try now while here visiting and irritation started to increase when could not even get the serial number and FPU number recognised by HP.īasically we have 8.1 Windows OS HP laptop with Thunderbird set as default email system, wifi working, scanning to pc working except email - which I really need. She needs mostly scan to email that I can not get to work. What she needed was a printer for the very occasional copy and scanning facilities. Business PCs, Workstations and Point of Sale Systemsīought this scanner last summer for my 84 year old mum.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

Scan to application hp